Contact Us

We're Here to Help!

Thank you for shopping with KIKO&AMI.

If you have any questions about your order, shipping, returns, refunds, or our products, our support team is happy to assist you.

Customer Support

Email: kikoandami@gmail.com

Support Hours:
Monday – Sunday
9:00 AM – 8:00 PM (GMT)

Response Time:
We aim to reply to all emails within 24 hours. During holidays or peak seasons, responses may take up to 48 hours.


Before Contacting Us

To help us assist you faster, please include:

  • Your Full Name
  • Order Number (if applicable)
  • Email Address used for the order
  • A detailed description of your question or issue
  • Photos or videos (if reporting a damaged or incorrect item)

We Can Help With

  • Order Status & Tracking
  • Shipping Information
  • Returns & Refunds
  • Product Questions
  • Damaged or Incorrect Items
  • Payment Issues
  • General Inquiries

Contact Form

Please fill out the contact form below, and we'll get back to you as soon as possible.

Fields:

  • Name
  • Email Address
  • Order Number (Optional)
  • Subject
  • Message

Thank you for choosing KIKO&AMI.

We appreciate your trust and look forward to providing you with the best shopping experience.